About the Freshservice Community
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Hi! At Freshservice, we’re on a mission to make your ITSM desk faster, smarter, and better. As we grow, we want to build a community of users to suggest improvements, test new features, report bugs, and help other members. As we’re a public forum and have users from across the globe, we have a...
This post will help you understand how the product team prioritizes and builds new features, what our immediate roadmap looks like and how you can influence the roadmap. How do we decide what to build? All the feedback, feature requests, ‘how to’ questions and bugs you send us via the forums, su...
You can share your feedback and raise feature requests so that we know what you want next in the product. We love hearing from you and we are always looking for ideas to make Freshservice more awesome. Here’s a quick guide to submitting feature requests: Before you submit a feature request, sea...
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