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I’ve created a report in Freshdesk to show customers with the most unresolved tickets.  It works, but I get too many results to be readable.  Is there a way to limit the amount of results, something “list only top 10”?

Hello ​​​​​​@sakhlaghi 

 

You can make use of the Rank order option under the widget filters (Edit widget section) to show top/bottom ‘n’ results in the widget of a report.

 

 

Please refer to the article link to get detailed insights on the Analytics features supported in each plan: https://support.freshdesk.com/en/support/solutions/articles/50000001108-analytics-features-for-each-plan

 

Cheers,

Freshdesk Community Team

Limiting metric results means restricting the number of data points or values returned for a metric query, usually to improve performance or focus on the top results. This is commonly done using functions like topk() in Prometheus or filters in dashboards like Grafana.

Limiting metric results refers to the practice of narrowing down data outputs to focus on the most relevant performance indicators, improving clarity and decision-making in analysis or reporting.

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