It’s been four months since we launched The CX Review - a monthly publication that breaks ground on all things CX.
Since launch, we have explored how CX champions can navigate uncertain times by leaning into principles of customer centricity (Issue 1), how they can help chart a clear path to business growth (Issue 2), lean into technology to improve their latitude of actions (Issue 3) and get better at shaping customer journeys that deliver impact and delight (Issue 4)
Every issue is grounded in tactical advice and wisdom from CX experts and practitioners around the world. We invite you to read, explore and subscribe to The CX Review to get unlimited access to expert tips and insights on CX on a monthly.
NEW: Now you can LISTEN to all articles in The CX Review. Click on a story to find a link to audio!