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Question

Captcha always fails for new users

  • 14 September 2021
  • 1 reply
  • 57 views
ImagineZA
Rank

Hi,

 

On my support desk when a new user tries to register, the captcha always fails, using any browser,
How would I go about fixing it?

 

Thanks

1 reply

Keer
Rank
Userlevel 5
Badge +12

Hello @ImagineZA, ideally, the CAPTCHA should load without any issues. To have this checked further, we’ll create a ticket on your behalf. Can you share the requested details in the mail we’ve sent you? Looking forward to helping you! 

Cheers, Keer, Freshworks Community Team

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