Hi everyone. We are new to Freshdesk and busy familiarising ourselves with the admin portal and config.
One thing we would like to be able to do is disable the ability for contacts to send emails into Freshdesk.
Is it as simple as deleting all the "Global Support Emails" in
In the absence of being able to disable the global support email as a temporary measure, would we be able to re-create our default global support email at a later date with the same details ?