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DKIM Settings failure on 3 out of 4 CNAMEs

  • 24 June 2021
  • 1 reply
  • 13 views

Hello all, 

I am trying to verify my DKIM settings and although I copied them from my domain host (godaddy.com) the first 3 out of 4 are not veryfied whereas the 4th one it is verified.

Any thoughts or ideas ?

Thank you

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Best answer by Keer 24 June 2021, 19:46

Hello @gkperikles, can you once check the records are rightly added? Since you are using goDaddy,  kindly check if the domain name (under 'Host Value') has been removed before verifying the records inside Freshdesk.

We’ll also create a ticket for this issue to help you further till resolution. Thanks!

 

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Hello @gkperikles, can you once check the records are rightly added? Since you are using goDaddy,  kindly check if the domain name (under 'Host Value') has been removed before verifying the records inside Freshdesk.

We’ll also create a ticket for this issue to help you further till resolution. Thanks!

 

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