Is email-reporting only on weekly basis or it can be changed to hourly/monthly ? Please throw some light on it.
Best answer by hemanth.ramya
View originalEmail reporting
Userlevel 5
+9
- Community Manager
- 604 replies
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21 September 2021
Hello
The Analytics/Reports functionality in Freshdesk supports reporting on daily/weekly or monthly basis. Article to get detailed insights on the scheduling reports. If this is not what you are referring to, it would be great if you can elaborate more on email reporting to help you accordingly.
Cheers,
Freshworks Community Team
Hi i mean in freshping, do we have the option for setting reporting as hourly/weekly/Monthly ? because i only see it as Weekly and not Hourly/Montly reporting/
Userlevel 5
+9
- Community Manager
- 604 replies
-
23 September 2021
- Answer
Thanks for the clarification,
We have raised a ticket on behalf of you and looped in the right team who would be the best to help you further on your query. You would be receiving an email from them shortly.
Feel free to drop a note here for any assistance! :)
Cheers,
Freshworks Community Team
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