Remove "Are you an agent?" from start page

  • 4 March 2019
  • 5 replies

Can I remove the "Are you an agent?" option/link from the default page of Freshdesk because I don't want to bother our customers with this and our agents know where to login?

5 replies

I want to know this aswell, the text doesn't even have translations...

Thank you, Ronald. I was about to suggest the same topic here 🙂 Glad you found it!


is it available for Sprout version of Freshdesk ?


Hi @thierry.huguet ,


Apologies for the delay.

The above suggestion works via Portal customization and this feature is not available in the sprout plan.

You can have a look at our plans and their feature details here.


Happy Freshdesking! :)