I’m using “Add contacts to the sequence” with “Add by conditions”. I would like to understand if a contact can be processed by a sales automation more than once. I can’t quite tell from documentation if this is the case.
I know that for Journey’s there is specific configuration to indicate if a contact can repeat a journey. I don’t see similar configuration on Sales Sequences.
In my example, I have a Sales Sequence that uses “Add Contacts to the sequence” with “Add by Conditions” using the following conditions:
The sequence sends a single email and completes.
Question 1: Will the contact get multiple emails, one for each day after Training start date if the Training status stays as Enrolled?
Question 2: If the start date is later changed and Training status put back in “Enrolled” status, will the contact be processed by the Sales Sequence again?
Best answer by Aishwarya ParthasarathiView original