Since many executives rely on information in weekly, monthly, and annual reports to make critical business decisions, there is simply no time to waste. What if your analytics module could quickly gather insights about your service desk metrics?
Fresh service, which uses Natural Language Processing algorithms to generate widgets by simply posing a question.
For example, you can simply ask, “What is the average resolution time of tickets by agents?”. Function will process your questions by applying the right criteria and will return the results in no time.
What is the process to do so? Please guide