Can FreshService integrate with Power Automate (Microsoft O-365) to automate certain things? How?
Best answer by zachary.king
Yes it can. You can use this connector
or you can create your own connectors and use the freshservice API (https://api.freshservice.com/v2/) to perform automations on tickets. Make sure to look at the workflow automator in freshservice and the use of webhooks as this is a great way to automate with the interaction of third party tools.