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Can FreshService integrate with Power Automate to automate certain things?

  • 17 July 2021
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Hi there

Can FreshService integrate with Power Automate (Microsoft O-365)  to automate certain things? How?

Thank you.

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Best answer by zachary.king 26 July 2021, 16:49

Hello @manuplusplus,

Yes it can. You can use this connector 

 or you can create your own connectors and use the freshservice API (https://api.freshservice.com/v2/) to perform automations on tickets. Make sure to look at the workflow automator in freshservice and the use of webhooks as this is a great way to automate with the interaction of third party tools.

 

Take care,

Zach

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Hello @manuplusplus,

Yes it can. You can use this connector 

 or you can create your own connectors and use the freshservice API (https://api.freshservice.com/v2/) to perform automations on tickets. Make sure to look at the workflow automator in freshservice and the use of webhooks as this is a great way to automate with the interaction of third party tools.

 

Take care,

Zach

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