Always wondered how some brands provide amazing customer service throughout weekends! Do they have 100% of support agents online and working full time during weekends? Any idea on tips & tricks followed? Is a human behind the screen really a human or do they use AI, Bots etc.?
Sign up to the Freshworks community
Already have an account? Login
Login to the Freshworks community
No account yet? Create an account
Social loginLogin for Freshworks employees Login with LinkedIn
or use your username and email
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.