Question

Error, double topic when opening chat.

  • 24 February 2023
  • 1 reply
  • 31 views

Hi, Hope you are well. 

I have a error in my FC, I have 3 lenguages in my config. When I start any conversation in any lenguage (of my website) the chat show the topic in spanish and other topic in the website lenguage.

Example: I start the conversation when my web is in english:

 

That was oppened in a fresh session, and in incognit is the same. When I open the chat in spanish lenguage only sed the first mensaje in spanish. The problem is only in english lenguage. 

 

Thanks for all. 


1 reply

Userlevel 3
Badge +5

Hi @johanxr1,

 

This looks like it might be an issue so you can reach out to support@freshchat.com with the above details and they should be able to check further.

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