Question

Freshchat Transcript

  • 2 September 2022
  • 0 replies
  • 68 views

Hi,
Our code was working until just this week and now we get 401 errors. We havent made any changes that should cause this so Im curious if it could be the latest Freshchat update or the FDK update. Also curious if anyone knows how to fix it.

This is the function I’ve narrowed down is having an issue. It will iterate through once hit the if statement call itself again and then fail on the 2nd .get request.

This is the log, I’ve just hid some of the private information.

If anyone could help I’d be very grateful.


0 replies

Join the Community or User Group to Participate in this Discussion

Reply