Im new to freshdesk, currently implementing our APIs in freshdeck chatbot, is there a way for me to whitelist only freshdesk chatbot IP to access our APIs. cant seem to find the documentation for this.
Freshdesk Chatbot API
for those wondering, just stop it. these community is pointless. better direct through their support.
Userlevel 7
+7
- Community Manager
- 450 replies
-
24 June 2022
Im new to freshdesk, currently implementing our APIs in freshdeck chatbot, is there a way for me to whitelist only freshdesk chatbot IP to access our APIs. cant seem to find the documentation for this.
Hello
This is not the experience we like our customers to have. I am following up from my end and hope to have this resolved as soon as possible.
Userlevel 5
+5
Hi
Welcome to the Freshworks Community!
Apologies if we haven’t gotten back on this earlier, I understand you looking for the set of IP’s to whitelist for your API access while implementing bots, can you please DM me your helpdesk URL, we will be providing the information right away through an email.
Cheers!
Reply
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.