Hi, I think this is a minor big which started around the time of the latest updates. We are getting 2 identical emails (as agents) to say "new ticket assigned to group"
This topic has been closed for comments
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social LoginLogin for Freshworks Employees Login with LinkedIn
or sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.