We just got spammed with nearly 4000 accounts created in 10 minutes this morning.
So, it seems the captcha for creating a new account is not working at all..
Now, how can we delete those spam accounts? We can see only 30 accounts at a time in the list, with no way to filter the accounts by creation date or something..
Hi
We hope this was resolved. Our apologies for having missed the opportunity to help you on time.
With respect to such scenarios, there is a bulk ticket deletion API in Freshdesk that allows you to delete 100 tickets at a time.Â
If the number of tickets is high, and you feel that the bulk delete API might not be a viable option, you can write to Freshdesk support with a CSV file obtained by exporting the tickets for us to bulk delete those at our end.
​Please get in touch if you’d require more details on this front.
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Happy Freshdesking! :)
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