In news websites, social media feeds, etc., the date of each article may be expressed in relative notation. However, dates on tickets in business must be handled strictly in absolute notation.
In the current UI of Freshdesk, we are facing the same problem as an old support community topic below when displaying tickets in card view.
Display Date Ticket as Created Instead of Time Past (very old article)
https://support.freshdesk.com/support/discussions/topics/18680
In this article, developer guy said that the fix has been implemented, but the current card view displays relative time, and the table view cannot display time and date information. I would like to see a quick fix or an option to choose the time notation to do efficient work.