Hi,
I just created a new account https://newaccount1634805598614.freshdesk.com/AccountBlocked.html and it was blocked immediately when I activated account.
I presume that my IP is blocked. Before activation I could not register from one of the network (from desktop), so I regsitered account through mobile network. Unfortunetly I tried activate account from desktop network and it failed.
May I asked someone to unblock?
Regards,
Konrad
Best answer by hemanth.ramya
View original
+9
Hello Konrad,
Welcome to Freshworks Community! :)
Thanks for bringing this to our notice. We have unblocked your Freshdesk Support Desk account and you should be able to use it now. Feel free to drop a note here for any further questions!
Cheers,
Freshworks Community Team
It works! ;)
Thanks
+9
That’s great news,
Feel free to drop a note here for any further assisrance and we would be happy to help!
Cheers,
Freshworks Community Team
+9
That’s quite unfortunate, Konrad. :(
We have unblocked the account now, can you please check and let us know if you are able to access? Looking forward to hearing your confirmation.
Thank you,
Freshworks Community Team
Looks good now. Thanks!
+9
Anytime,
Cheers,
Freshworks Community Team
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