Question

Analytics and Reporting - Can we sort a pivot table with multiple metrics?

  • 8 November 2022
  • 0 replies
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Userlevel 1

Hi all - quick question. I am trying to create a pivot with Ticket Type, Unresolved Tickets, and SLA Adherence %. Then sort by Open Tickets. When I have more than 1 measure in a pivot table, it does not allow me to sort anything anymore.

 

Is there any way we can bypass this? Or is there no way to actually sort when 2 measures are in the ‘values’ field. 


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