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Hey community,
In analytics, is there a way to stop scheduled reports being sent to me? I set up a test report to be exported and sent to me on a certain frequency and now I don’t need it anymore.
I might have actually deleted the report itself, but I’m still receiving copies of it.
Many thanks,
Toni
Hi
Greetings from Freshdesk community!
To stop receiving emails for scheduled reports, you may navigate to Analytics>Settings(gear icon next to New report button)>Schedules and delete the schedule from there. If it was scheduled under Legacy reports, please go to the Reports tab > open the concerned report > click on the green calendar icon against the name of the report. This green calendar icon indicates that a report was earlier scheduled.
Cheers,
Barun
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