Question

Analytics widgets no longer show the name of the metric

  • 18 October 2022
  • 1 reply
  • 41 views

Hello, 

 

I noticed today that all of a sudden my analytics reports are missing the metric names in the widgets. I have some widgets that compare a metric over this week/previous week, or this month/previous month. Now those names are missing from the widget so other users can’t tell which is which! They’re missing in the Freshdesk portal, as well as the daily PDF export. 

Did this feature get removed or am I missing something?

 


1 reply

Userlevel 5
Badge +6

Hi @Csherman 

 

Greetings from the Freshworks community!

We understand the widget titles are not displayed in analytics. The same has been identified as a glitch from our end, and our engineers are currently working on a resolution for it.

 

Please DM us your Freshdesk URL along with your email address. We shall create a ticket to keep you posted with the updates.

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