The freshdesk app on my phone crashes several times a day. It will always restart itself and continues to work. It would be great if the app didn't crash, but what would be even better is if it didn't have to notify me each and every time. If it's smart enough to restart after a crash it could just do that and I wouldn't have to acknowledge the crash each time.
Hi Sean,
Thanks for the feedback. We are resolving a few of the known crashes in the next release (due in couple of weeks). We will get back to you to see if the problem persists post the update. We will also consider suppressing the crash notification. Thanks for your patience.
Thilak
1 Open the Settings app · 2 Tap Apps · three Tap Google Play Store · 4 Tap Storage · 5 Tap Clear statistics and Clear cache · 6 Tap the lower back icon · 7 Tap Force Stop to shut
1 Open the Settings app · 2 Tap Apps · three Tap Google Play Store · 4 Tap Storage · 5 Tap Clear statistics and Clear cache · 6 Tap the lower back icon · 7 Tap Force Stop to shut
Thanks for sharing your insights on this,
hello @hunisye12 that really helpful for me also. Thanks for guidance and share your opinion and solution.
Hi
Thanks.
Thank you, not a big problem and solved by
@hunisye12 suggestions.
Great, thanks for the update
For any further help, please feel free to drop a note here or write to support@freshdesk.com and we would be happy to assist! :)
Cheers,
Freshdesk Community Team
I didn’t suppose they were the same app due to the fact the screenshots within the tutorial have been one of a kind from the apk this is on the marketplace.
The screenshots in the tutorial did not look like the app on the market, since they were different from the screenshots in the tutorial.
hello sean_14998It that really confusing and had occurred with me as well. Thanks for guidance @hunisye12 and share your opinion and solution. It is fixed at my end.
Hi Sean,
Thanks for the feedback. We are resolving a few of the known crashes in the next release (due in couple of weeks). We will get back to you to see if the problem persists post the update. We will also consider suppressing the crash notification. Thanks for your patience.
Thilak
Did you try out hunisye12 method? It really works. I tried it.
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