Hi there,
I have been trying to create a ticket that will have custom fields and file attachments with C#.
I used the example provided from below link:
https://github.com/freshdesk/fresh-samples/blob/master/C-Sharp/CreateTicketWithAttachment.cs
However, the example doesn't show me how to convert customs fields to a correct format. so I have been getting the follow data mismatch error:
{"description":"Validation failed","errors":[{"field":"custom_fields","message":"Value set is of type String.It should be a/an key/value pair","code":"datatype_mismatch"}]}
Please see below code implementation and would be much appreciated if someone can let me know what I have done wrong:
using (var rs = request.GetRequestStream())
{
writeBoundaryBytes(rs, boundary, false);
writeContentDispositionFormDataHeader(rs, "custom_fields");
writeCustomerField(rs);
}
private void writeCustomerField(Stream o)
{
List<KeyValuePair<string, string>> kvpList = new List<KeyValuePair<string, string>>()
{
new KeyValuePair<string, string>("cf_system", "Email Request"),
};
BinaryFormatter bf = new BinaryFormatter();
using (MemoryStream ms = new MemoryStream())
{
bf.Serialize(ms, kvpList);
byte[] result = ms.ToArray();
o.Write(result, 0, result.Length);
}
}