API handling of apostrophes

  • 1 December 2011
  • 1 reply
  • 21 views

When a ticket is created using the API, if any field contains an apostrophe the ticket fails.

 

If the string is escpaed before sending it, the ticket is created but with extra slashes around the apostrophe.


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1 reply

Hi Dave

 

Thanks for pointing this out.

We will fix this and update the documents as well.

 

regards

Vijay