API - How to lists tickets created or updated between two dates/time

  • 17 October 2014
  • 1 reply
  • 28 views

Hello,

Please let me know how, with an API, to get a list of tickets created or updated between two dates/time.

This is because I need to extract, every 5 minutes, a list of tickets created or updated in the last 5 minutes. This is because I have to show some statistics in a dashboard.


Thanks and best regards



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1 reply

Saverio,


Sorry to keep you waiting!


Right now we do not have API for listing tickets created / updated between a time-range. One solution I could suggest is to use our features Observer and Dispatcher to send ticket events to your endpoint, and you capture it in your backend, and query from it.