Hi,
I'm starting to get a bit of confidence with the use of the API.
Through a form, I can create a ticket. Also through the form I would like to insert an attachment and view it on FreshDesk.
I develop in PHP. Do you have any example that I can riferiemento? Can you give me a hand?
For example, you place a bit of code that I'm using:
************************************************************
$ticket = new DomDocument('1.0');
$ticket_root = $ticket->appendChild($ticket->createElement('helpdesk_ticket'));
// Field Status - 2 Open - 3 Pending - 4 Resolved - 5 Closed
$status_tag = $ticket_root->appendChild($ticket->createElement('status'));
$status_tag->appendChild($ticket->createTextNode("2"));
// Field Email
$email_tag = $ticket_root->appendChild($ticket->createElement('email'));
$email_tag->appendChild($ticket->createTextNode($email_cli));
************************************************************
Thank you in advance for your help! ;)
Luca
