Did we save the best for the last day of November? Let’s find out.
A little note about our host 💎
I got lucky to start and continue my career with a customer-facing job in an expeditiously growing company with over 8 plus years of experience. Starting as a Support Engineer really helped me to shape myself to have a "Customer First" attitude and to become this ardent customer experience representative.
Having gained some technical exposure on how SaaS-based products function and have found some success in the areas of Implementation, customer support, framing/coordinating processes, and coaching analysts, I am working on understanding the workflow model of different businesses across SaaS to help offer recommendations which in turn would help deliver better ROI and improve our customers KPI’s!
🎥 Topic: 1. API’s: Overview and capabilities 2. Custom Objects
💡 You will hear about and learn from real-time demos on
- API’s & how they are used
- Automating workflows using webhooks
- Automating data exchange via integrations
- Data extraction made easy using custom objects