Hi,
we've just started using Companies in our FreshDesk. There is a possibility to assign people automatically to a Company using their e-mail domain.
However, we have some clients who don't have their own e-mail domain and they use a quite common e-mail address, for example "@xxx.cz". We know that we can distinguish them by the first part of the e-mail address, ex. "name-company@xxx.cz".
But if I add "company@xxx.cz" as a domain to FreshDesk, it automatically assigns all users with the common "xxx.cz" domain, ex. ex. "name@xxx.cz", to that company.
Is there any possibility to solve this and assign users to companies automatically? Anything like the Dispatcher rule, which is great but apparently doesn't work for Companies?
Thanks so much for answering!
Kristýna
