Upcoming event | Rise to the challenge: How do your service desk metrics compare? | June 29
The automated emails will not be a part of the ticket thread as it might extend the page with known content . However, you would be able to see the automation rule that got executed on the ticket by clicking on the Activities button.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.