In the tradition of https://support.freshdesk.com/support/discussions/topics/324891 now the opposite happens
Instead of removing the SPACE before the current cursor position it now removes the SPACE after the current cursor position.
e.g. type into a response email:
This is my email
then move the cursor left using arrow keys (or mouse) and delete the word "my" (using backspace or delete key)
-> the SPACE between "my" and "email" will also be deleted.
Also, the issue seems to be extremely sporadic and our team is working on this utmost priority to get this fixed understanding other dependencies, the severity, and criticality of the issue.
We shall soon have an update on this and have you posted about the fix once it is rolled out.
Thanks!
Aldrin,
Freshdesk Community Team
It’s not sporadic for us. We have multiple people in our organization who experience this consistently on Chrome. It might stop after an update or maybe a computer restart, but only for a short while before it’s back to being a consistent issue.
Thanks!
Aarthy
Freshdesk Community Team
I am having this issue too, thought my keyboard was ghosting. It either removes an extra space charter or does not remove a space character if multiple space characters are stacked.
It has gotten really bad, I am noticing it happening with every support ticket now.
There is an unnoticed hand-eye coordination with the backspace key specifically because it is often used many times in a row, normally it goes un-noticed when the number of clicks equal the number of spaces the cursor moves, but when it does not sync up, it is like playing a video game with dropped frames.
For us, this is not sporadic. There are several people in our organization (worktime) who constantly encounter this in Chrome. It may stop after updating or possibly restarting your computer, but only for a short time before the problem becomes permanent again.
Can you please tell me if chrome can stop after updating or restarting the computer?
+12
For us, this is not sporadic. There are several people in our organization (worktime) who constantly encounter this in Chrome. It may stop after updating or possibly restarting your computer, but only for a short time before the problem becomes permanent again.
Can you please tell me if chrome can stop after updating or restarting the computer?
Hi
I’m having the same issue. Clearing the cookies/cache, restarting the browser, incognito mode, running without addons doesn’t make a difference. It’s constant for me.
It has been happening for a month now, and happens on two different computers.
Windows 10, Google Chrome Version 89.0.4389.90 (Official Build) (64-bit)
Windows 7, Google Chrome Version 89.0.4389.90 (Official Build) (64-bit)
+12
I am having this issue too, thought my keyboard was ghosting. It either removes an extra space charter or does not remove a space character if multiple space characters are stacked.
It has gotten really bad, I am noticing it happening with every support ticket now.
There is an unnoticed hand-eye coordination with the backspace key specifically because it is often used many times in a row, normally it goes un-noticed when the number of clicks equal the number of spaces the cursor moves, but when it does not sync up, it is like playing a video game with dropped frames.
Hello
Our developers are working on fixing this issue on a priority and we’ll be sure to keep you posted here once the fix is live.
Apologies for the inconvenience caused.
+12
I’m having the same issue. Clearing the cookies/cache, restarting the browser, incognito mode, running without addons doesn’t make a difference. It’s constant for me.
It has been happening for a month now, and happens on two different computers.
Windows 10, Google Chrome Version 89.0.4389.90 (Official Build) (64-bit)
Windows 7, Google Chrome Version 89.0.4389.90 (Official Build) (64-bit)
Hello
I am having this issue too, thought my keyboard was ghosting. It either removes an extra space charter or does not remove a space character if multiple space characters are stacked.
+8
I am having this issue too, thought my keyboard was ghosting. It either removes an extra space charter or does not remove a space character if multiple space characters are stacked.
Thanks for sharing your insights on the issue,
Cheers,
Freshdesk Community Team
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