Browser problem with "Expected Completion" date

  • 24 January 2018
  • 2 replies
  • 7 views



Client is having the following issue:






When you click on the calendar icon in the expected completion date field (see below), we are not able to choose the three upcoming days because the "+Attach a file" link shows up within the calendar, and whenever you try to select one of those days, it pops up your file folder for you to select a file.








image






Seems to be an issue regardless of browser, but I'm unable to replicate, even when impersonating her.






Is this a known issue?




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2 replies

Userlevel 3
Badge +10


Hi Kelly,






We haven't seen this issue being reported by our users. It might be something very specific to your portal. I'm converting this into a private support ticket for further troubleshooting.




Cheers!



Userlevel 3
Badge +10

**update from the support ticket**


This turned out to be a local environment issue with the screen resolution on the client's monitor.


Cheers!