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Can't find API Key

  • 20 October 2022
  • 1 reply
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Hello

 

We use Google Login to access freshdesk.

I can't find API key in my profile settings.

What settings should I turn on to active the API key function?

Thanks

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Best answer by Aishvarya 20 October 2022, 10:30

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Aishvarya
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Userlevel 5
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Hi @Max06290 

 

Greetings from the Freshworks community!
 

Here's how you can get your API key:

  • Log in to your Freshdesk account
  • Click on your profile picture on the top right and select 'Profile Settings'
  • In the sidebar on the right, you will find the API Key

  9cwzB4IzwsQSGNHyo5Ww-jloqtg25ddIQIpsqqDVOu07vfJBgmJy9S7qowZVyBs_dh-zc8o1tdUleSAkdI0REOBgRul6rSo_QX_6swaivFtzgF6KIVskpWg6c8cokj9ymfwLlf6dNh6khSi-2Rk2dczyS80_ssKuzydp73IYpHRu_QAZ8mZCu6dV4A
 

Note:
- The API key will be displayed only when the agent is verified. 
- ​​​​​If your account is on the Sprout plan, the API key and the API functionality will NOT be available.


Feel free to drop a note here incase of further queries.

Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)

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