If we start with Sprout and have 2 agents, can we upgrade/downgrade at any time?
If we pay for a year at a lower package, will it just pro-rate for the next package going up?
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Hi Dave
Yes, you can upgrade/downgrade anytime, you will be charged on Pro-rata basis.
regards
Vijay
Yes, you can upgrade/downgrade anytime, you will be charged on Pro-rata basis.
regards
Vijay
Hello.
At the moment we use Sprout Plan 3 Agents Free and 3 x 15 = 45 / month.
My question is if we upgrade to a superior plan, those 3 agents will still be free? And will pay for only for the 3 extra agents?
Hi Romeo,
3 free agents is applicable only in Sprout Plan. One you upgrade to a higher plan which has more features, The 3 free agents is not applicable and you would be billed for the total number of agents you have subscribed.
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