Question

Categories' Font Color

  • 16 February 2022
  • 12 replies
  • 375 views

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Is there a way to change the categories' font color so the viewer can see them better? The font color is a very light gray and is not noticeable for viewers.

 


12 replies

Userlevel 1
Badge +4

Hi @nance7 

1. Head to settings → Click “Portals”:
 


2. Press “Customize portal” on the portal you wish to style:
 


3. Select “Stylesheet”:
 

4. Scroll to the bottom of the sheet and add the following snippet:

 

h3.heading a {
   color: #66004d;
}

The value “#66004d” is called a hexidecimal, and you could for example go to websites like HTML Color Picker (w3schools.com) and find the color of your choosing and copy the value from the highlighted field on the page:

 

...and overwrite the example value I provided in my code snippet.

5. Press “Save and Publish” on the stylesheet page to make the changes go live on your portal:

 


**Note: This will also affect the color of category headings in forums.

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Hi evlo96, That option is not available in my settings. The only options I have are Canned Responses and Scenario Automations.

Userlevel 1
Badge +4

Okay @nance7 , then I guess you don’t have portal customization included in your current plan.

Userlevel 5
Badge +9

Hello @nance7,

 

Hi evlo96, That option is not available in my settings. The only options I have are Canned Responses and Scenario Automations.

Seems like you are only an agent in your helpdesk and hence, the case. Please reach out to the administrators of your helpdesk and they would be able to customize the portal colors and font from under Admin > Portals > Customize portal section.

 

Thanks for sharing your insights, @evlo96. Indeed helpful! :) 

 

Cheers!

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Thanks for the suggestion! I will reach out to my Administrator.

 

Cheers!

Badge +1

Hi @nance7 

1. Head to settings → Click “Portals”:
 


2. Press “Customize portal” on the portal you wish to style:
 


3. Select “Stylesheet”:
 

4. Scroll to the bottom of the sheet and add the following snippet:

 

h3.heading a {
   color: #66004d;
}

The value “#66004d” is called a hexidecimal, and you could for example go to websites like HTML Color Picker (w3schools.com) and find the color of your choosing and copy the value from the highlighted field on the page:

 

...and overwrite the example value I provided in my code snippet.

5. Press “Save and Publish” on the stylesheet page to make the changes go live on your portal:

 


**Note: This will also affect the color of category headings in forums.

Your suggestion is great. Adding one more thing in you suggestion that we should always pick brand colors. Anyone can brand color of world large company on google. That would be the best selection for UI/UX of website too.

Userlevel 1
Badge +4

Hi @nance7 

1. Head to settings → Click “Portals”:
 


2. Press “Customize portal” on the portal you wish to style:
 


3. Select “Stylesheet”:
 

4. Scroll to the bottom of the sheet and add the following snippet:

 

h3.heading a {
   color: #66004d;
}

The value “#66004d” is called a hexidecimal, and you could for example go to websites like HTML Color Picker (w3schools.com) and find the color of your choosing and copy the value from the highlighted field on the page:

 

...and overwrite the example value I provided in my code snippet.

5. Press “Save and Publish” on the stylesheet page to make the changes go live on your portal:

 


**Note: This will also affect the color of category headings in forums.

Your suggestion is great. Adding one more thing in you suggestion that we should always pick brand colors. Anyone can brand color of world large company on google. That would be the best selection for UI/UX of website too.

Thanks @marryhussaim! Interesting. If I understood correctly: One should look at a major website that is popular (for a big brand), and see what color they have on a heading with similar placement (also similar placement in the heading hierarchy, if that makes sense)?

If so; is that because more people will be familiar with it?

How to change the font color of my entire website? Is there any specific and easy solution or I have to do it manually?

How to change the font color of my entire website? Is there any specific and easy solution or I have to do it manually?

Can any body describe any appropriate solution for this. What is the exact situation about it.

Userlevel 6
Badge +6

How to change the font color of my entire website? Is there any specific and easy solution or I have to do it manually?

Can any body describe any appropriate solution for this. What is the exact situation about it.

Hi @robertrocks2342 - thank you for sending in your query. I’ve passed it to the relevant team, please do let me know if there’s anything else I can check as well.

It also helped to change color of my website using the given guide.

Can any body describe any appropriate solution for this. What is the exact situation about it.

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