change number of tickets viewed?

  • 24 April 2020
  • 1 reply
  • 137 views

How can increase the limit of tickets shown? Currently it paginates at about 30 but I want 100 or 250 so I can clean up a lot of tickets and not waste time in such small batches. 



1 reply

Peter,


At present, We render only 30 tickets per page in the ticket list page.


If you are looking to action upon a few tickets in bulk, please reach out to support@freshdesk.com with the approximate number of tickets and also filtered and saved as a ticket view. We do accept requests to perform bulk actions as a custom request upon validation.


Thanks!

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