Convert email sent to non-support addresses to tickets
Hi, I'm evaluating freshdesk. Our company has loads of email address. We regularly get support request emails sent to non support email addresses. Is there a way of selecting these emails and creating a ticket without copy and paste into new ticket? Thanks.
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Userlevel 4
+8
- Community Manager
- 399 replies
-
25 March 2013
This post has been addressed as a Ticket.
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