Create AD account from New Starter

  • 31 January 2023
  • 0 replies


I work on a Service Desk and one of my jobs is creating Active Directory Accounts and Exchange mail accounts from the information given by managers in Service Request tickets for new users/starters.

I’m looking for technical Information on how to automate these tickets. I want to build a script that detects a “New Starter” ticket and creates the AD & Exchange account for me including populating “Members Of” with certain Groups depending on the information in the ticket?

Any help or a webpage that tells me how to build it would be wonderful.

Thank you in advance


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