Hello
I work on a Service Desk and one of my jobs is creating Active Directory Accounts and Exchange mail accounts from the information given by managers in Service Request tickets for new users/starters.
I’m looking for technical Information on how to automate these tickets. I want to build a script that detects a “New Starter” ticket and creates the AD & Exchange account for me including populating “Members Of” with certain Groups depending on the information in the ticket?
Any help or a webpage that tells me how to build it would be wonderful.
Thank you in advance