how do you create a ticket via API? I carefully read the docs, and I am also able to retrieve ticket information via API, but had no luck creating a ticket so far.
Posting the following request results in a status 200 response, but does neither return a JSON string nor create a ticket:
Accept-Encoding: gzip, deflate
Authorization: Basic [hash removed]
"description": "My problem is this...",
"subject": "Creating a test ticket"
Any pointers welcome :)
Finally figured it out: You have to use an SSL connection (which is a good thing by itself of course).
You might want to update your examples ;)
Thanks for sharing. We will update the documentation shortly to mention the SSL requirement more explicitly.