Hello Community,
After my manager adds me as an agent to Freshdesk, does the system automatically send me a username and password along with a link to the Freshdesk system?
Thank you
Best answer by naresh.narendernath
View originalCreating Username and Password, logging on to Freshdesk
Hi there,
Once your manager adds you as an agent in the Freshdesk account, automatically an activation email will be sent to your registered email address. You’ll have to click the link that was received in the email where you’ll be redirected to a page to set up the password.
Now, using your email address and the password you’ll be able to log into your Freshdesk account as an agent.
Cheers!
How can I learn more about this platform. Does this platform has any guide for new users? What is the purpose of this Forum.
Userlevel 2
Check out these articles to get started and what you needed to know as an agent and understanding what you need to do as an admin.
This forum is intended for our customers to post questions, ideas, or thoughts and also collaborate with other customers building a community of our Freshworks Fam!
Aldrin,
Freshdesk Community Team
Hello community.
Accidentally, when editing the automatic message for account activation, I ended up deleting the command/link that allows the user to activate the account. Could you tell me how I can reactivate it?
Thank you very much!
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