We have multiple customers, each with multiple unique products. Is there a way to set up a portal for each customer that only lists their unique products?
Customer Portal with multiple products
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Hi Tom
You may use the HTTP referer method to redirect the USER to the respective Multiple Product Portals.
Else, you can follow the model by one of our customers - KaiserGames Gmbh, where they've setup a default portal page - support.kaisergames.com
From here, they re-direct the user to the corresponding Product pages/support pages.
regards
Vijay
Hey Vijay,
Can you elaborate on what you mean by HTTP referer method? When I upgraded, I thought I would be getting multiple portals for each product, rather than just one portal that lists multiple things...
thanks
Hi Ivan
You may check this article - http://www.w3.org/Protocols/HTTP/HTRQ_Headers.html
Using these URI, you can check the incoming REFERING SOURCE and REDIRECT the USER to the specific Freshdesk Portal, i.e.support.xbox.com or support.msoffice.com
Hope this helps
regards
Vijay
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