E-mail notifications/communications not being sent to my domain

  • 26 March 2019
  • 0 replies


Suddenly all communication to my domain stopped.

The e-mails are being received but no notification is sent back when the requester is from my domain. Also any communication/replies to the ticket are not being sent.

If I go to settings >> mail communications >> edit a notification, click preview then click send a test mail. I don't receive that e-mail either.

It was working and suddenly stopped.

Can you help?

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