I want to create a notification (or supervisor rule) on Freshdesk Mint when an agent reply to a ticket is sent but not delivered. This thread here says it's not available, while in your release notes it is stated "Mail delivery failure notification for compose email in Mint".
Can you please help me on how to send an email notification when a message is not delivered?
Email Delivery Failure Notification
Hi,
We have this problem today, 2 years leatter. Please, could yo tell me how can i controller the emails that doesn't recivede my clients with Email Delivery Failure Notificaction?
Thanks.
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