Does anyone have any insights into this error?
The only connection I can think of is that I changed the email address for the owner/administrator from one at an old domain I no longer have to a different one at a new domain. Once I did that, the error began to pop up.
I am however able to log into the portal and manage everything I need just fine.
Thanks for any direction you can give.
Hi
Welcome to Freshworks Community :)
May I know if you are still encountering the error you mentioned? If so, could you please try accessing it from an incognito window and see if the issue persists? If it doesn’t help please inform here, and I will log a support ticket to investigate the matter further.
Here’s to you,
Vidya D
Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
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