Feature Request: "COUNT / TOTAL ONLY" option in List Ticket API

  • 8 January 2019
  • 1 reply

I think it's better to add option to only get the total count of ticket and exclude the result.

In my case, I only need to know the number of ticket, if the response contains detail of ticket, the rest performance isn't good.

Maybe it worth to develop the API, and I think many users will love it.

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Userlevel 4
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Merged to this topic - https://support.freshdesk.com/discussions/topics/78406