First Character in Time Log note section does not appear

  • 21 April 2020
  • 1 reply

When adding a new time log, the first character typed in the notes section does not appear - for example, when starting a sentence with the word Change, the word I actually see is hange. The C does not come up. This has been happening for a couple of weeks now.

It is also happening to all the other agents in our Freshdesk. Have tried opening in an incognito window and it still occurs.

1 reply

Hi Jacque,

We are happy to work with you on this and fix the same for you. A ticket is logged with our support stars and you should be hearing from us shortly.