Freshdesk features needs improvement

  • 26 September 2022
  • 0 replies


I cannot select all companies or contacts and to bulk action anything else but delete those.
I can use only 4 filters for contacts which is not enough. The only filter that is there available for companies is Created nothinG else this also needs improving.
I cannot bulk email contacts the only option really that is there is to select all contacts or companies and to delete nothing else.
Also there is not flexibility in terms of what fields are visible or not on the contacts/contacts main segment view.


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