Hi Team,
API for exporting ticket_activities responds with -
1. "created_at": "27-10-2018",
2. "url": xxxxxxx
When we redirect to URL, it shows a metadata key-value as -
"metadata": {
"start_at": "27-10-2018 18:30:00 +0000",
"end_at": "28-10-2018 18:29:59 +0000",
"activities_count": xx
}
I wish to know that how -
1. created_at is on 27-10 while the data captured is of 27-10 and 28-10 ?
2. Is metadata->start_at timestamp is in UTC ?
3. If (2) is true, then why the first response (created_at) timestamp is not in UTC ?