GET all unresolved and unclosed ticket

  • 27 June 2016
  • 4 replies

 The API v2 documentation shows predefined filters as available for query in the API. Is there a reason the unresolved predefined filter does not work?

Predefined filters /api/v2/tickets?filter=[filter_name]

Available predefined filters:

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4 replies

This is on the roadmap for later this year. We have been waiting for our search revamp to be completed so that when we do roll it out, the performance will be much faster.

Any progress on this?

Is there any progress on this feature? The search revamp feature seems to be marked as "implemented" on the roadmap but I do not see any mention of this feature on it. 

May I know what is the status of this roadmap?