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Get List of tickets with survey completed

  • 28 April 2015
  • 2 replies
  • 42 views
C
Rank

Hi,


I can get the survey results of a specific ticket using
/helpdesk/tickets/[Ticket ID]/surveys.json, but I can't find a way of
getting a list of tickets which actually have a completed survey.


Is it possible, for example, to retrieve a list of the X most recent tickets which have survey results?


Thanks in advance.

This topic has been closed for comments

2 replies

R
Rank

Dewar,


It is not possible at the moment to fetch survey results for a bunch of tickets using single API call. 

The possible workaround is to loop through the tickets and get thier surveys.


C
Rank
Thanks for the quick response.

 


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